It looks like on Mac the Java Web Start JNLP file used to launch the SmugMug Downloader had an invalid reference to itself and was failing to load — it seems on Windows this was working anyway.
kallasoft
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SmugMug Downloader Web Start Link Fixed
Tue, Aug 4, 2009 
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This post was written by:
Riyad Kalla - who has written 31 posts on kallasoft.
"Ultimately I just want to provide a resource that folks find useful."
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